How we do it
SolCrece’s differentiation strategy is based on Customer Centricity & Innovation:
- Financial solutions customized for individual customer segments.
- Stakeholders of our customers continued success and sustainability.
- Customized commercial campaigns, based on a KYC (Know Your Customer) strategy.
- Customer service centers, imbued with each community’s local flavor, generating empathy with our target audience.
- Commercial processes and management tools developed to lead each employee in his/her day-to-day activities, supported by state-of-the-art technology.
- Initiatives to strengthen our employees’ financial culture, defined carrier paths and the real opportunities to share in the company’s financial success.
- Speed in loan approval and disbursement (commitment to deposit the full amount of approved loans no more than 72 hours after reception of full documentation).
